Privacy policy
Last updated: May 11, 2026
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), and with Spanish Organic Law 3/2018 of December 5 on Personal Data Protection and Digital Rights (LOPDGDD), we inform you about how we process your personal data:
Data controller
- Owner: Silvia Espadas Nieves
- Spanish ID (DNI): 43113208F
- Address: Carretera Gradefes 15, 24162 Villafañe, León, Spain
- Email: apartamentosnaturleon@gmail.com
- Phone: +34 643 770 343
Purpose of processing
The personal data collected through the website https://apartamentosnaturleon.com is used for the following purposes:
- Management of holiday accommodation bookings.
- Sending communications related to your stay.
- Invoicing and administrative management.
- Compliance with legal obligations (guest registration, tourism rules, tax law, etc.).
- Ensuring the safety of people, premises and assets through the CCTV system (see our CCTV Policy for details).
Legal basis
The legal basis for processing your data is:
- The performance of a holiday accommodation contract.
- The data subject’s consent for sending communications.
- Compliance with legal obligations.
- The legitimate interest of the controller for CCTV security systems.
Recipients
Data may be shared with:
- State security forces (in compliance with guest registration regulations).
- Spanish Tax Authority (in compliance with tax obligations).
- Processors required for providing the service (accountant, web hosting or booking platforms), with whom appropriate processing contracts have been signed.
Data retention
Personal data will be kept:
- While the contractual relationship lasts and for the corresponding legal periods.
- Data related to guest registration will be kept for 3 years as per regulations.
- CCTV images are kept for a maximum of 30 days unless incidents occur.
- Accounting and tax data for up to 6 years according to the Spanish Commercial Code.
Your rights
You can exercise at any time your rights of access, rectification, erasure, objection, restriction and portability of your data by sending a written request, with a copy of your ID, to the physical or email address of the controller.
Furthermore, if you consider that your rights have been infringed, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Security measures
Apartamentos Natur León applies the technical and organisational measures necessary to ensure the security and integrity of the personal data processed, and to prevent its loss, alteration or unauthorised access.
Changes to this policy
We reserve the right to modify this Privacy Policy to adapt it to legislative changes or changes in our activity. Periodic review is recommended.